Business White Paper: IT'S 2PM. DO YOU KNOW HOW RESPONSIVE YOUR CUSTOMER SERVICE IS?

Monitoring the Chordiant Contact Center Solution with IBM® Enterprise Workload Manager

Chordiant provides enterprise solutions that optimize marketing, selling and servicing for global financial services enterprises, telecommunications operators, and consumer direct companies that serve millions of individual customers using multiple delivery channels, such as Web selfservice, retail branch, and contact center...

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