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CX TECHNOLOGY
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Chordiant Cx architecture: agile technology for Customer Experience improvement
The Chordiant Cx Architecture combines our proven J2EE integration platform for process-centric applications with Chordiant Decision Management. The resulting platform lets you easily model business services and processes, control them with the intelligence in our Decision Hub, and deliver user functionality through our patented thin-client user interface.
Bring Your Customer into Focus with Chordiant Cx Applications
Chordiant Cx Architecture is based on open and accepted standards for building enterprise-class, SOA applications. When you develop on Chordiant technology you can be confident your applications will scale with any new business requirements. Most importantly, you can focus on the customer experience, not the technology.
- Always know the next best action.
The Chordiant Decision Management Hub is easily accessible both within the Chordiant architecture and externally as a SOA-based service.
- Let Chordiant keep up with the standards.
Our Cx Core engineering team keeps the architecture current with all significant changes in enterprise software standards. By using Java enterprise standards, we reduce developer training costs and accelerate your time to customer experience improvement.
- Increase reusability.
The Chordiant integration framework is based on SOA principles. You'll build your services once and reuse them across multiple applications and lines of business.
- Leverage the value of legacy assets.
Chordiant solutions run in your application environment, so they integrate easily with your existing applications, databases and web services. With Chordiant you'll integrate and reuse your important assets, not rip and replace them.
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