Chordiant Customer Experience Summit to Spotlight "The Experience-Driven Business"
Chordiant executives, customers and partners to discuss best practices in how leading organizations are developing more loyal customers CUPERTINO, CA - July 25, 2006Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced its annual world-wide user conference. The Chordiant Customer Experience Summit will take place September 25-27, 2006, at the Royal Lancaster Hotel, London, England. With a diverse program of keynote speakers, breakout sessions and social activities, the Chordiant Customer Experience Summit will afford Chordiant customers the opportunity to network with peers from across the globe, share ideas and best practices and gain valuable insight on maximizing the value of customer relationships through Chordiant’s Cx solutions. The theme for this year's conference is “The Experience-Driven Business” and will focus on examples of how leading organizations are developing more loyal customers and profitable strategies through: aligning operational focus towards customer advocacy; building more intentional and responsive organizations; and improving the total customer experience for greater competitive advantage. The event will also offer attendees a unique opportunity to learn from industry experts regarding the future of the experience-driven enterprise and intentional strategies for the branded customer experience. Additionally, attendees will hear the latest Chordiant product strategies and enhancements and receive valuable training directly from Chordiant executives, product managers and strategic partners. “The Customer Experience Summit is an event we and our customers look forward to every year,” said Steve Springsteel, president & chief executive officer, Chordiant Software. “This year I’m pleased to see the thought leadership we’ll be demonstrating with this particular meeting. The topic of “customer experience” has caught on with our customers, and it will be great to see, first hand, industry peers discussing new best practices and learning from one another. Our customers have noted time and again that they gain relevant information and advice at this meeting that they can then apply to their own businesses. The Chordiant summit truly demonstrates the collaborative value of bringing people together.” For more information on the Chordiant Customer Experience Summit, please visit: http://www.registrationline.co.uk/chordiant/event199/reg.asp. Additional information on the event will be announced in the coming weeks. About Chordiant Software, Inc.