Chordiant Adds New Vice President and General Manager, Professional Services
New Industry Veteran Strengthens Management Team, Leads Global Customer Delivery
CUPERTINO, CA - August 14, 2006—Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that Prashant K. (P.K.) Karnik has joined the company as vice president & general manager, professional services, responsible for worldwide customer delivery and implementation. Mr. Karnik is an industry veteran with more than 25 years of experience leading delivery teams and developing partner relationships in the technology and enterprise software markets. In his new position Mr. Karnik reports to Steven R. Springsteel, president & CEO.
Prior to Chordiant, Mr. Karnik was senior vice president, services, for a solutions provider in the domestic financial services industry, where he managed a worldwide group of more than 150 professionals. Before that he served as CEO of Datanautics (a.k.a Accrue Software). Prior to that Mr. Karnik was the vice president of professional services at Aspect Communications, a major CRM and call center vendor. At Aspect he was responsible for a 350-person delivery organization which spanned 26 countries. Prior to Aspect Mr. Karnik held multiple senior management positions within Hewlett-Packard’s Global Services organization.
Mr. Karnik holds a Bachelor’s Degree in Mechanical Engineering from NIT India, an MS in Industrial Engineering from Rutgers University, and an MBA from Southern New Hampshire University.
“We are delighted to welcome an outstanding professional like P.K. to Chordiant,” said Steve Springsteel. “As Chordiant continues to grow our customers are asking us to deepen and extend our services capabilities, while collaborating with them on multiple global initiatives. And as we look to strengthen our relationships with our key SI partners like IBM, Tata and Ness, ensuring customers receive world-class delivery from our team is critical to our success. With his deep international experience in financial services, insurance, and telco front-office deployments, I’m excited to further strengthen our Chordiant leadership team with his addition.”
About Chordiant Software, Inc.
Chordiant solutions and services help major enterprises around the world deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) solutions blend insight with agile business strategies and decisions to uniquely understand the customer's behavior. This deeper understanding develops a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach unprecedented levels of return. For more information, visit Chordiant at www.chordiant.com.
Safe Harbor Statement
This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements. Other risks relating to Chordiant's products are detailed under "Risk Factors" in Chordiant's Annual Report on Form 10-K for the fiscal year ended September 30, 2005, and Chordiant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2006, each as filed with the Securities and Exchange Commission. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.
Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
Chordiant Media Relations Contact:
Chris Hall
Chordiant Software, Inc.
(603) 621-4397
chris.hall@chordiant.com
Investor Relations Contact:
Steve Polcyn
Chordiant Software, Inc.
(408) 517-6282
steve.polcyn@chordiant.com