Customer Experience (Cx™) Solutions

Chordiant to Exhibit and Present at Leading Industry Analyst Event

Leader in Customer Experience (Cx) Software and Services to Highlight the Latest in Customer Experience applications for Banking and Insurance at the Gartner CRM Summit

CUPERTINO, CA - September 6, 2006—Chordiant Software, Inc. (Nasdaq: CHRD), Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that it will present and exhibit at the upcoming Gartner CRM Summit, September 11-13, 2006 in Chicago, IL. Attendees will learn exactly how Chordiant drives the most effective and efficient customer interactions, using real-time decision management and guided processes.

Now In its 14th year, the Gartner CRM Summit is the most comprehensive and insightful conference on topics related to customer strategies and technologies. Both IT and line of business executives will receive actionable insights and best practices on themes ranging from business strategy, business process, software selection and implementation, to change management and metrics.

Chordiant executives will be onsite in the Exhibit area, Booth "O". The company will be demonstrating the latest in Customer Experience applications for Banking and Insurance, and attendees will see exactly how Chordiant enables financial institutions to create effective and efficient customer interactions. The domain applications will showcase Chordiant's view of the financial customer experience: creating experiences that are dynamic, guided, mutual, unified, and predictive. Today these Chordiant-driven customer experiences provide the physical delivery of brand promise for ten of the world's top twenty banks, and five of the global top ten insurance providers.

Chordiant's Chris Hall, vice president, marketing will make a special presentation in the "Solution Provider Session" on Tuesday, September 12 at 4:30 p.m. CT.

"The Gartner CRM Summit has been leading the way in customer innovation for years," said Chris Hall, vice president, marketing, Chordiant Software. "Each year Chordiant looks forward to attending and participating in this unique event. The CRM Summit is the perfect forum for collaborating with customers, partners and industry colleagues. It's where we demonstrate and hear about the latest advances in this unique, fast-paced market."

About Chordiant Software, Inc.

Chordiant solutions and services help major enterprises around the world deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) solutions blend insight with agile business strategies and decisions to uniquely understand the customer's behavior. This deeper understanding develops a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach unprecedented levels of return. For more information, visit Chordiant at www.chordiant.com.

Safe Harbor Statement

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements. Other risks relating to Chordiant's products are detailed under "Risk Factors" in Chordiant's Annual Report on Form 10-K for the fiscal year ended September 30, 2005, and Chordiant's Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2006, each as filed with the Securities and Exchange Commission. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.

Chordiant Media Relations Contact

Chris Hall
Chordiant Software, Inc.
(603) 621-4397
chris.hall@chordiant.com