Customer Experience (Cx™) Solutions

Chordiant Software appoints Bryan Richter as VP of Sales

(Northern Europe)

London, September 21st 2006—- Customer Experience Software provider, Chordiant, has appointed Bryan Richter as VP of Sales (Northern Europe). Prior to this appointment, Bryan was VP EMEA at Trillium Software.

At Trillium, Bryan introduced new go-to-market strategies around business solutions and supporting alliances to achieve sustainable long term growth. Before working at Trillium, Richter was VP EMEA at Stellent, and was responsible for increasing EMEA revenues for Stellent by circa 300%.

In his new position at Chordiant, Richter will focus on driving forward sales in Northern Europe by strengthening ties with enterprise customers and focusing on financial services.

Richter said: "I see immense potential for Chordiant. They have exploited their technology platform to develop applications which deliver greater business value to customers. The Customer Experience market is an exciting place to be at the moment and Chordiant is the clear leader. I am very happy to be part of this dynamic team, developing their impressive customer base and driving sales forward in Northern Europe."

Steve Springsteel, CEO of Chordiant Software said: "Richter has the strong technical and strategic background which will help to align Chordiant's product to the market and exploit opportunities. His track record is extremely impressive and we look forward to seeing Chordiant's sales strategy develop under his leadership."

This press release can be found on www.chordiant.com

About Chordiant Software, Inc.

Chordiant solutions and services help major enterprises around the world deliver the best possible customer experience. Unlike traditional business applications, Chordiant Customer Experience (Cx) solutions blend insight with agile business strategies and decisions to uniquely understand the customer's behavior. This deeper understanding develops a lasting, one-to-one relationship that aligns the most appropriate value proposition to each consumer. With Chordiant Cx solutions, customer loyalty, operational productivity and profitability reach unprecedented levels of return. For more information, download the Chordiant Mesh whitepaper at www.chordiant.com.

Safe Harbor Statement

This news release includes "forward-looking statements" that are subject to risks, uncertainties and other factors that could cause actual results or outcomes to differ materially from those contemplated by the forward-looking statements. Forward-looking statements in this release are generally identified by words, such as "believes," "anticipates," "plans," "expects," "will," "would," "guidance," "projects" and similar expressions which are intended to identify forward-looking statements. There are a number of important factors that could cause the results of Chordiant to differ materially from those indicated by these forward-looking statements. Other risks relating to Chordiant's products are detailed under "Risk Factors" in Chordiant's Annual Report on Form 10-K for the fiscal year ended September 30, 2006, and Chordiant's Quarterly Report on Form 10-Q for the fiscal quarter ended December 31, 2005, each as filed with the Securities and Exchange Commission. These filings are available on a Web site maintained by the Securities and Exchange Commission at http://www.sec.gov. Chordiant does not undertake an obligation to update forward-looking or other statements in this release.

Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.

Chordiant Media Relations Contact

Tom Malcolm /Amy Gooch
Hotwire
0207 608 2500
chordiant@hotwirepr.com