News & Events: PRESS RELEASES
CompuCredit Joins Chordiant Mesh Community
Leading Finance Company Collaborates with Customer Experience Experts, Accelerates Enterprise Business Solutions for the Financial Services Industry
Cupertino, CA-November 2nd, 2006- Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that CompuCredit has joined and is actively participating in the Chordiant Mesh™ software development environment, which is based on an open source-inspired collaborative development model.CompuCredit, a specialty finance company and marketer of branded credit cards and related financial services, is currently using the Chordiant Enterprise Platform and Advisor Application Suite as the foundation for its Enterprise Lending Platform. Since implementation, the company has made several enhancements to the Chordiant solutions as well as to its Enterprise Case Management system that through Chordiant Mesh will now be publicly available to Chordiant's customer base.
Chordiant Mesh was established to enable a community of developers, designers and testers to work in tandem with its customers and partners to develop and deploy new software applications that meet business needs more quickly and pragmatically than previously possible. Chordiant Mesh transforms enterprise software and solution development with an open and continuous customer collaboration model. CompuCredit's contributions via Chordiant Mesh enable the organization to carry out continuous conversations with the development team, further enhancing the software for a faster time to market.
"Collaborating on solutions through Chordiant Mesh creates a competitive advantage for us," said Rich House, president of CompuCredit. "By being part of the extended Chordiant community, we benefit from working with users, developers and designers, as well as other customers and partners. This enables us to accelerate the creation of new capabilities and receive product support for extensions made at CompuCredit. The presence of the customer and partner community collaborating on and accelerating new solutions makes Chordiant Mesh a very valuable asset for us as a new Chordiant customer."
The benefits of this collaborative community include:
"Chordiant is committed to enabling our customers to deliver the best customer experiences possible and that can only be done through innovations in the technology we provide," said Ian Pitt, chief technology officer, Chordiant, Inc. "Through Chordiant Mesh, customers such as CompuCredit are able to get even greater value out of our technology by further customizing it to meet their specific business needs."
Chordiant serves the financial services, credit card and retail banking sectors by providing solutions that enhance the quality of every customer interaction while dramatically improving efficiency. Chordiant's full suite of front-office predictive analytics capabilities equips teller, lender, marketing director and other customer-service professionals with the tools to handle transaction-based requests with effectiveness and care. The company has established a strategic vision focused on helping global enterprises dramatically enhance the quality of their consumer interactions. Chordiant is delivering on that vision with a portfolio of products that help these organizations pull mid-office and back-office information forward to the front office, where they can support and add value to consumers in new and profound ways.
About Chordiant Software, Inc.
Safe Harbor
Chordiant and the Chordiant logo are registered trademarks of Chordiant Software, Inc. The Customer Experience Company and Cx are trademarks of Chordiant Software, Inc. All other trademarks and registered trademarks are the properties of their respective owners.
Chordiant Investor Relations Contact