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PARTNERS
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Leading and innovative firms working together to promote and grow the Customer Experience market
Chordiant offers innovative and strategic firms the ability to have a new type of conversation with your customers and your prospects, truly drive and impact transformational programs, be on the leading edge of one of the hottest topics for firms today: "how do we grow, maintain, and profitably service our customers in a means that delights them and in the manner or via the channel they choose to do business with us". In a world where cash is king the only means of acquiring and maintaining cash is by conversing with and delighting your customers.
If you are this type of firm: |
Consider investing and developing skills around Chordiant in these areas: |
| Strategy, Change, Transformation |
Cx Maturity Model |
| CRM |
Cx Maturity level on a scale of 1-5…CRM gets customers Max to a 3 Chordiant can get them all the way to a 5 as it relates to customer care. |
| Chordiant Foundation Platform |
Chordiant Decision Management Platform & CxVBD: Fantastic additions to a successful CRM implementation. |
| Business Intelligence/Analytics |
Chordiant Decision Management Platform & CxVBD |
| Fraud / Disputes / Collections |
Chordiant Foundation Platform and it’s suite of Business Applications |
| Risk Management |
Chordiant Decision Management Platform |
The Chordiant Alliance Partnership Program helps companies engage and effectively go to market with Chordiant by offering complementary services and technology for our Chordiant Customer Experience (Cx™) solutions. The Chordiant Alliance program consists of a comprehensive set of services that help enable partners to develop and promote their offerings.
- Referrals
offered through targeted sales opportunities and implementations
- Discounts
on certification training and software
- Visibility
throughout Chordiant's sales and marketing materials
Join Chordiant Alliance Program
Partnership Levels
Every type of partner (SI, Reseller, Technology) has a strategic partner level.
- Strategic Partners.
Our strategic partners are committed to developing and maintaining a large-scale Chordiant practice. These partners have global consulting and certified delivery capabilities or technology solutions. Our strategic partners have superior technical expertise and work with us to deliver world-class software and consulting services to Chordiant’s prospects and customers. Strategic Partners may also work with Chordiant engineering to develop industry or domain specific solutions and artifacts to differentiate their level of expertise.
- Premier Partners.
Our premier partners are typically regional implementation specialists, trained, certified, and experienced in Chordiant engagements. Premier partners are committed to offering quality systems integration, business analysis and process management, as well as technical expertise and knowledge transfer skills. Technology Premier Partners often offer a single vertical solution or work with a subset of our product suite. Working together, we increase our ability to deliver on specific customer requirements, delivering on time and within budget. Premier partners may be called upon to deliver point expertise or to establish a team to deliver entire Chordiant implementation projects.
- Affiliate Partners.
Our affiliate partnership tier represents the introductory or niche area of the partnership program. Affiliate partners are typically either new to Chordiant within the past year and are looking to establish Chordiant practices, or they are focused in their technology expertise or geographic coverage. Access to all of Chordiant’s training courses and certification are provided to affiliate partner resources. Based on successful delivery or expansion of the technology solutions, we provide a path to move up to a Premier or Strategic partnership level as we partner together to win and deliver world-class Chordiant Customer Experience.
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